Conversational Loan Pre-Screener
The problemBorrowers wait for a call back, and loan officers re-key the same facts into three systems.
- An AI screening agent talks borrowers through it by chat, SMS, voice, video or document upload, filling a fixed set of fields as they go
- Ratios, program terms and document checks run on the lender's own tested rules. The agent never calculates a ratio or quotes a rate
- A loan officer reviews the pre-call brief before anything reaches the CRM or loan point-of-sale